Gamar, Miranda, and Muhammad Zainuddin Fathoni. “Service Quality Assessment and Improvement Prioritization at the PT. Swabina Gatra Savings and Loan Cooperative Using SERVQUAL and IPA”. Jurnal Riset Ilmu Teknik 4, no. 3 (November 10, 2026): 287–297. Accessed November 14, 2026. https://jurnaljepip.com/index.php/jurit/article/view/415.