DEFA SALMA ANNAFISAH; SAID SALIM DAHDA; DENY ANDESTA. Analysis of Service Quality Using a Combination of The Servqual Method and Importance-Performance Analysis at Event Organizer. Jurnal Riset Ilmu Teknik, [S. l.], v. 4, n. 3, p. 275–286, 2026. DOI: 10.59976/jurit.v4i3.413. Disponível em: https://jurnaljepip.com/index.php/jurit/article/view/413. Acesso em: 14 nov. 2026.