AYU, J.; SRI YANI, D. A Decision Support System for Evaluation Service Quality by Fuzzy SERVQUAL: A Case Study of a Modern Riteil. Jurnal Riset Ilmu Teknik, [S. l.], v. 1, n. 3, p. 163–174, 2023. DOI: 10.59976/jurit.v1i3.25. Disponível em: https://jurnaljepip.com/index.php/jurit/article/view/25. Acesso em: 1 sep. 2025.