Defa Salma Annafisah, Said Salim Dahda and Deny Andesta 2026. Analysis of Service Quality Using a Combination of The Servqual Method and Importance-Performance Analysis at Event Organizer. Jurnal Riset Ilmu Teknik. 4, 3 (Nov. 2026), 275–286. DOI:https://doi.org/10.59976/jurit.v4i3.413.